Blue Heron is a fractional CTO firm that gives small and mid-sized businesses senior IT and AI leadership, backed by AI agents and industry experts. For companies with about 20 or more staff, and for Accelerator graduates who outgrow a plan, Thomas Bedell serves as your fractional CTO on a monthly retainer, with the industry ambassadors and the agent team behind him.
Up to 8 hours a month of senior IT and AI leadership per retainer: the roadmap, vendor and security decisions, the quarterly review, and custom agent builds on request.
Your whole technology picture in one place. A client portal for tickets, service requests, projects and the monthly report, with your named ambassador and the agents working your account.
Day-to-day helpdesk, monitoring, security and backup, sold alongside the retainer. Onsite work goes to dispatched field technicians.
Our advisors and agents are AI, and are always labeled as AI. The people on this site are people.