Blue Heron is a fractional CTO firm that gives small and mid-sized businesses senior IT and AI leadership, backed by AI agents and industry experts. Start with a free live build of an AI front desk for your industry. When you have seen it work, the 8-week Accelerator installs it, and the agents behind it, in your own business.
Next live builds: Wednesday, October 28, 2026 and Wednesday, November 4, 2026. Online, no cost, a free account to register.
Every piece of free education ends with one next step. Nothing here asks you to buy before you have seen it run.
Watch an AI front desk built live for a business like yours, then keep learning in short lessons and ask our industry advisors (AI, labeled as such) what you want to know.
See the live builds →A done-with-you cohort. Every week another layer goes live in your own business: the CRM, the front desk, follow-up, workflow agents, then the rules your team sets.
How the 8 weeks run →At graduation you keep what was built on a Front Desk Company plan, with a client portal for tickets and monthly reports. Your people supervise the agents; the agents do the 24/7 work.
What happens after →Companies with about 20 or more staff get senior IT and AI leadership on a part-time retainer, from $2,500 a month.
Blue Heron CTO →The founding cohort draws from three industries that share one workflow: call, appointment, proposal, follow-up. Each has a named AI advisor and an industry playbook.
Three Blue Heron Companies products, in the order they pay off. The Accelerator installs them with your team; each is also sold on its own door.
The free CRM, in your industry's template. Every call, lead and agent writes to this one record. engagesuite360.com
An AI receptionist for your industry that answers, texts back and books. Live by Week 2. thefrontdeskcompany.com
Industry workflow agents: intake, scheduling, quoting, dispatch — given autonomy one level at a time. agentworksstudio.com
Our advisors and agents are AI, and are always labeled as AI. The people on this site are people. Thomas Bedell leads every engagement as the fractional CTO.